Department Staff
isginf is the primary contact for all IT related questions and issues for
D-INFK staff.
Getting Help
Send us an email to
support@inf.ethz.ch, call us on
+41 44 632 7210 (internal 27210) or come to
our service desk in
CAB E 48 during our opening hours (Monday to Friday, 9:30-11:30 and 13:30-16:30). In the
help section on our website you can also find solutions to the common issues and various instructions.
ETH User Account
A
ETH user account is required to use the IT infrastructure (computers, network, email, etc.) at ETH Zurich. Your login and the initial password is sent to you via postal mail after matriculation.
Changing Your Passwords
You can change the passwords of your
ETH user account at
password.ethz.ch. Login with your
ETH user name and your current
ETH password for web applications. Then choose
Change password under
Self Service. The password change wizard will guide you through the process.
If you have forgotten your password then please come to
our service desk and bring your
ETH card or another official identification document with you.
Getting Started
Here are a few things you want to do when you start at ETH: