Mail

The Department of Computer Science uses the campus-wide mail service based on Microsoft Exchange Online provided by IT Services of ETH Zurich. isginf provides first-level support for the service to D-INFK members.

Mail Account

A mail account is required to both read and send mail. Your personal mail account is part of the IAM mail service of your ETH user account.

Access to the mail service always requires authentication using your ETH user name, ETH password for email and ETH MFA code.

Account setup instructions for various clients can be found at:

More details on the cloud mailfilter for Exchange Online can be found here.

Employees of ETH get 50GB of mail quota, all others, including students, get 5GB. Your mail quota and usage can be verified here.

There are means to recover mails that were accidentally deleted:

Mails that were simply deleted are in Deleted Items folder and can be moved back in any IMAP or MAPI mail client.
Permanently deleted mails are available for recovery for 30 days. In the web mail client right-click over Deleted Items and select Recover Deleted Items to see if the mails are recoverable.