The Department of Computer Science
) uses the campus-wide mail service
based on Microsoft Exchange
provided by IT Services of ETH Zurich
provides first-level support for the service to D-INFK members
A mail account is required
to both read and send mail. Your personal mail account is part of the IAM
mail service of your ETH user account
Access to the mail service always requires authentication
using your ETH user name
and ETH password for email
Junk Mail and Virus Filtering
All incoming mails are scanned for junk mail and viruses. Mails containing viruses are deleted.
More details on tuning the SPAM filter can be found here
Quota and Size Restrictions
Mail accounts of D-INFK
members and guests typically have a quota of 5GB, students have 200MB. Your mail quota and usage can be verified here
Use the following configuration to use the ETH address book in your mail application:
Restoring deleted mails
There are means to recover mails that were accidentally deleted:
- Mails that were simply deleted are in Deleted Items folder and can be moved back in any IMAP or MAPI mail client.
- Permanently deleted mails are available for recovery for 30 days. In the web mail client right-click over Deleted Items and select Recover Deleted Items to see if the mails are recoverable.
- Mails older than 30 days are archived in the mail archive and can be recovered from there.
Entire mail boxes can be restored by the ITS service desk
The Exchange server incorporates a virus scanner that will remove suspicious attachments. Attachments may also be removed due to size restrictions.