Purchasing 
isginf manages the purchase process for IT equipment for the 
D-INFK. We also ensure that all rules of the 
ETH Zurich Financial Regulations and 
https://www.ethz.ch/services/en/finance-and-controlling/inventory.html are followed.
 Consulting 
Unless you already exactly know what you want we encourage you to contact us to find the best product for your needs or goals. Please contact 
our service desk. 
We also have 
recommendations for manufacturers, vendors, online shops and products that we have a good past experience with. 
 Order through isginf 
Professors, 
ITCs and administrative assistants can order through 
isginf. We process the order and ensure that:
 
-  Various technical details like plug type or keyboard layout are indeed as expected.
-  The warranty is suitable.
-  The ordered devices are added to the inventory if needed. 
-  The invoice and a copy of the inventory sheet will be sent to your administrative assistant.
 Order Form 
Please use the 
purchase form which contains fields for all information that we need. Keep the following in mind:
 
-  Please submit form per vendor to simplify the communication.
-  If you have an offer, please attach it.
-  If you need an isginf OS installation, please additionally request one using the installation form.
 Pickup 
Items can be picked up at 
our service desk during opening hours. 
ITCs can pick up items in 
CAB E 42 anytime after making sure we put the items there.
 Ordering Yourself 
You can order yourself through the shops in 
ETHis or other online shops 
subject to the policy in your group. Keep the following in mind:
 
-  Warranty processing through isginf is not guaranteed.
-  Who is selling you the items when ordering from a market place like Amazon or Digitec.
-  Ensure that you order the correct items. Vendors in Switzerland generally do not accept returns.

Servers, desktop computers and laptops will be added to the inventory. Please use the 
inventory form. 
Sale and donation of items is not possible without inventory entry.
 Servers 
For servers there is a framework agreement with 10 vendors which is explained 
here (German only). 
You can only buy servers from these vendors. Orders with a total value of CHF 10,000 or more (including sales tax) it is required to get at offers from at least three of these vendors.