Telephony

The voice communication service (telephony) at ETH Zurich is exclusively operated by the ETH IT Services. Helpful hints you can find here.

Migrating to softphone

If you don't want your hardware phone anymore, ETH IT Services recommends migrating to a softphone:

https://itshop.ethz.ch/EndUser/ServiceCatalog -> Telephony -> Request for Softphone

Telephone Administration

The administrative assistants of the various DINFK groups can request the right to manage their group's telephone administration themselves (new telephone number, telephone relocation, etc.).

The rights to do so can be obtained from the our service desk.

Once you have this right, you can find the GUI for administration here:
https://www.netcenter.ethz.ch/ > Telkom-Wizard