Depending on urgency, severity and target audience we use one of the following communication channels.
Status information on non-critical incidents or news from our side can typically be found in the news section
of our website.
The bulk of our communication is sent through the mailing lists
of the department, in particular the IT Coordinators mailing list
SMS and External Mail
also maintains a lists of cellular phone numbers
(for sending SMS only) and private mail addresses
to reach people even when the relevant ETH infrastructure is non-functional.
Professors and ITCs
can choose to provide either or both. Both are only used during emergencies that require immediate attention. SMS are not sent between