Responsibilities

The matrix below lists the responsibilities of each staff member of isginf. M means main responsibility, B stands for backup.

Generall all users should contact our service desk instead of individual staff members.

Responsibility Matrix

Dean Bastian Moritz Andrei Manuel Thomas Martin Stefan Marcel Apprentice
IT Support
ISGINF homepage               M    
OTRS               M    
Service desk             B M    
Infrastructure
Student labs Windows B     M B          
Student labs RH   B M              
Student labs Ubuntu   B B   M          
Multimedia           M   B    
Server rooms             M B    
Network       B     M      
Virtualization   B M           B  
Services
Mail               M    
Web server     B (CS)         B M  
File services   B M              
Account management               M    
Printing             M     B
Installation system M M M M M   M M M  
Mailing Lists     M         B    
Version control (GIT)   M             B  
Version control (SVN)     B           M  
Monitoring   B         M      
ITS VMs     M           B  
iiTwiki               M    
Booking System         M     B    
Data Center Observatory   M           B    
Hadoop/Spark   M                
Sharepoint M             B    
Hardware
Purchase         B M        
Repairs         B M        
Warehouse           M       B
Disposal           M       B
Inventory         B M        
Lending         B M        
Software and Operating Systems
Red Hat   M M       B M B  
Ubuntu/Debian   B B   M   B B B  
macOS   B B M B   B B B  
Windows M     M B          
Organization
Team leader             B M    
Apprentice teacher             M B    

Page URL: https://isg.inf.ethz.ch/bin/view/Main/AboutUsOrganizationResponsibilities
2019-07-17
© 2019 Eidgenössische Technische Hochschule Zürich